Privacy policy

Who we are

PropertyWise is a property portal for Georgia where approved real estate agencies advertise properties. We act as the controller of the personal data described below. You can reach us through our Contact page.

What we collect and why

Enquiries and valuation requests: your name, email, phone and message. We send them to the agency you contacted (or the agencies you chose) so they can reply to you. The agency then handles your data under its own policy.

Agency accounts: the agency name, contact details, logo and login email, used to run the account and approve the agency.

Saved items and alerts: your email and the listings or searches you choose to save, used to send the alerts you asked for.

Ollie, our assistant: the messages you type or speak into the chat are processed to answer you. We may keep short phrases Ollie could not answer, without your identity, to improve the site.

Anonymous usage statistics: page views and clicks on phone or WhatsApp buttons, a random visitor ID stored in your browser, the type of website you came from and your language. This is not linked to your name or email, and search-engine bots are excluded.

Legal basis

We process your data to provide the service you request (contract), to run and secure the site (legitimate interest), and where you have given consent, for example for email alerts. You can withdraw consent at any time.

Who we share data with

Agencies you contact. Service providers who help us run the site: Supabase (database and login), Vercel (hosting), Resend (email), Google Maps or OpenStreetMap (maps), and Anthropic (the AI that powers Ollie). They process data only on our behalf.

We do not sell your personal data and we do not use it for advertising. Some providers are located outside Georgia, so your data may be transferred abroad with appropriate safeguards.

How long we keep it

Enquiries and valuation requests are kept for up to 24 months. Account data is kept while the account is active. Anonymous usage statistics are kept for up to 24 months. You can ask us to delete your data sooner.

Your rights

You may ask to see, correct, delete or restrict the use of your personal data, to object to its use, and to receive a copy. You may also complain to the Personal Data Protection Service of Georgia. Contact us through the Contact page and we will answer within a reasonable time.

Security and children

We use access controls, encryption in transit and limited staff access. No system is perfectly secure. PropertyWise is for adults and is not directed at children under 18.

Changes

We may update this policy. The date at the top shows the latest version.